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Empowering LBM businesses to grow

We combine modern cloud ERP with deep industry expertise, delivering built-in essentials like financials and rebates, flexible personalization, and responsive support.

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Why GenetiQ

Start fast with everything you need

Financials, POS, rebates, flexible units, dynamic pricing—built in from day one. 
Keep teams in sync, anywhere

Cloud and mobile ready, with real-time stock, pricing, and customer data.
Make it fit your business

Tailor screens and workflows without code or developers, so your system works your way.

Decades of LBM expertise

30+ years of industry know-how to help you get the best from GenetiQ.
AI that works where you do

Built-in AI makes everyday tasks faster and insights sharper.
Innovation that puts you first
Independent and focused on continuous improvements for LBM businesses. 
300+ Employees dedicated to customer excellence
1700+ Companies worldwide using our solutions
32k Users across our range of products

Trusted by US LBM Users


 

From our CEO

“We go far beyond software; we are committed partners, specialising in flexible ERP for the LBM industry. With over 30 years of expertise and cutting edge technology, it is our job to give you a competitive edge.”

 

Justin Lawless |  Chief Executive Officer 

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UnJustin Lawless CEO

Meet the team

Tim Singleton
TOUCH
Tim Singleton Director of Business Alliances, North America Industry partnerships & strategic alliances
Tim Singleton Director of Business Alliances, North America
Nicole Fong
TOUCH
Nicole Fong Application Support ConsultantAssisting customers to ensure they have all the tools they need to achieve their goals.
Nicole Fong Application Support Consultant
chase
TOUCH
Chase Hackner LBM Solutions Advisor

Assisting customers to ensure they have all the tools they need to achieve their goals.

 

Chase Hackner LBM Solutions Advisor

Industry affiliations

Our values

We also celebrate diversity, champion inclusion and give back through industry and community initiatives.

Hire Great People
TOUCH
Hire Great People
and Let Them Grow
Hire Great People
and Let Them Grow

We seek out the best talent to help grow our team and empower our customers —individuals with integrity, who embrace change.

Build Successful<br>Relationships
TOUCH
Build Successful Relationships
Build Successful Relationships

We cultivate successful relationships. Strong connections are the foundation of everything we do.

Graphic_Collaborate and innovate as one GenetiQ-3
TOUCH
Collaborate and Innovate
as one GenetiQ
Collaborate and Innovate
as one GenetiQ

We collaborate and innovate as one. We support each other, share information and knowledge and enhance our teamwork continuously.

Company history

Staying future-focused for 32 years
ensures we have your back for years to come

Aidan and Paul
1992 to 2005

The beginning

 1992 marked the formation of Intact by Paul Marry, an accountant, and Aidan Lawless, a programmer. Their vision was to create user-friendly accounting software. In 1999, Intact's Windows version was launched, coinciding with the Y2K and Euro changeover which proved to be a catalyst for growth. By 2004, the first Intact reseller was appointed in Belfast, followed by the addition of five more channel partners across Ireland and the UK, establishing a strong presence in the market.

2006 to 2011

Leading innovators

From 2006 to 2011, Intact embarked on creating a distinctive, adaptable ERP solution. Despite the 2008 recession in Ireland, Intact persisted in advancing its next-generation ERP software. The launch of iQ* in 2011 marked a significant milestone. Despite challenging economic conditions, the company's staff increased from 27 in 2008 to 43 by 2013.

Intact Team
2011 to 2018

Intact grows exponentially

From 2011 to 2018, Intact experienced exponential growth highlighted by key milestones. These include the launch of iQ* for a 100+ user multi-location site, global distribution rights acquisition across ANZ, CEO and board appointments, substantial revenue increase, UK expansion, and the successful launch of innovative ecommerce and mobile modules. We also see the launch of Xline*, our affordable, out of the box business management solution for SMEs. Throughout this period, the company earned a number of prestigious industry awards.

Justin accepting an award
2016 to 2019

Expansion, awards and product extensions

In 2016, Intact acquires a UK partner and opens UK Head office at Hemel Hempstead. Key relationships are forged with BMF, HAI, Retail Excellence and UBT. Intact also wins numerous awards: Deloitte Fast 50, Great Places to Work and ERP HeadToHead Best Vendor.

Intact with partners
2020 to 2024

Ventures across the Atlantic

Despite the global pandemic in 2020, the company's growth persisted and in 2021 a further 97 employees were added to the team. In 2022, the acquisition of UK reseller Blue Rock Systems solidified Intact's position as the exclusive distributor of Intact solutions in the UK.

The new GenetiQ logo
2024

GenetiQ launches in the USA

The launch of our GenetiQ cloud product into the USA building materials market in 2024 marked a significant milestone for our company and our USA team grew significantly throughout the year.

*  GenetiQ rebranded from Intact on 2 March 2026. You may still see reference to our former name. 

Security compliance

GenetiQ is regularly assessed against the AWS Well-Architected Framework, which focuses on six pillars: operational excellence, security, reliability, performance efficiency, cost optimisation, and sustainability.

By using AWS, GenetiQ inherits a wide range of compliance certifications, including:

  • PCI-DSS (Payment Card Industry Data Security Standard)
  • HIPAA/HITECH (Health Insurance Portability and Accountability Act)
  • FedRAMP (Federal Risk and Authorization Management Program)
  • GDPR (General Data Protection Regulation)
  • FIPS 140-2 (Federal Information Processing Standards)
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Ready to see GenetiQ in action?

A 30minute, personalised demo is the quickest way to discover whether GenetiQ is the right fit for your business.
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Industry awards