What ERP software can manage both retail and contractor sales for a home center?
Home center ERP software should support both fast retail transactions and more complex contractor sales in one connected system. It should bring point of sale, customer accounts, pricing, inventory, purchasing, pickup and delivery, finance and reporting together so teams can serve different customer types without creating separate processes or disconnected data.

Retail and pro sales under one roof
GenetiQ connects both sides of the operation so your teams can serve walk-in customers, trade accounts and professional builders without separating retail activity from the wider business.
Serve cash customers and account customers
A home center may serve a homeowner making a quick purchase one minute and a contractor placing a larger account order the next.
GenetiQ helps your team manage both types of customer from the same connected platform, without forcing retail and trade activity into separate systems.
Process cash and card sales, returns and everyday customer purchases quickly at the point of sale.
Manage quotations, account pricing, credit terms and follow-up activity for professional customers.
Link sales activity with inventory, fulfillment, invoicing and customer account information so teams can see what has happened and what needs to happen next.
Manage hardware and building materials together
GenetiQ helps keep products, pricing, stock and purchasing structured across the business so teams can manage a wide range without losing visibility or control.
- Organize a broad product range: Structure products by category, department, group and class so different product lines are easier to manage and find.
- Manage pricing with more control: Support price lists, quantity breaks, special offers and price changes across different customer and product types.
- Keep inventory information connected: Track inventory as it is received, sold, moved, counted and transferred across departments, yards or locations.

Keep inventory, pickup and delivery connected
Whether a customer takes products away immediately, collects an order later or needs materials delivered, your team needs accurate information from sale through fulfillment.
GenetiQ keeps inventory, order and transport activity connected so teams can see what is available, what needs preparing and how the order will be completed
See available inventory as orders are created and keep inventory requirements connected with the sale.
Keep orders visible as products are picked and prepared for customer collection.
Use product and inventory information to identify lines that are moving slowly or becoming inactive, helping you review where inventory is tying up working capital.
Grow more of every contractor relationship
Home centers already hold valuable information about what professional customers buy, how often they purchase and where sales and margin are changing.
GenetiQ brings that information together so your team can better understand account activity, identify opportunities and focus attention where it could have the greatest commercial impact
Flexible enough for a complex operation
Home centers often sit between retail and professional trade, which means workflows, pricing, product ranges and connected systems can become more complex as the business grows.
GenetiQ gives you a flexible ERP foundation that can be configured around your operation. You can;
- Adapt the system around your team: Personalize screens, workflows and processes so different roles can work with the information and tasks most relevant to them.
- Connect the systems you need: Use GenetiQ’s integration and API capabilities to connect with other platforms and services that form part of your technology stack.

FAQ's about ERP software for home centers
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