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Transport, dispatch and delivery

Plan and manage dispatch, deliveries and fulfillment in one connected ERP workflow, with clearer visibility of orders, routes, vehicles, customer requirements and delivery status across your LBM business. 

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How can ERP improve delivery and dispatch for an LBM business? 

GenetiQ helps teams coordinate orders, dispatch and delivery activity within one connected ERP workflow, giving operations teams clearer visibility of what needs to be delivered, where it is going and what resources are required.

By connecting sales orders with dispatch and delivery information, teams can plan more effectively, reduce manual handoffs and give customers a more consistent delivery experience.

 

 

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Plan and manage deliveries with greater control

Bring dispatch, journey planning, delivery activity and transport exceptions into one connected workflow, helping operations teams coordinate deliveries more effectively and respond when plans change.

Driver and vehicle management

Set up and manage driver and vehicle information so transport teams can plan deliveries using the right resources.

 
Journey planning and scheduling Plan and schedule collections and deliveries, with transport activity connected back to the relevant sales orders.  
Delivery and collection management

Manage both outbound deliveries and customer or supplier collections within the same transport workflow. 

 
Transport exceptions Identify unplanned deliveries, unprocessed journeys and other exceptions that need attention before they disrupt the schedule.   
Inter-branch transfers Coordinate inventory movements between branches alongside other transport activity, helping teams plan transfers as part of wider delivery operations.   
Delivery notifications

Keep customers better informed with delivery updates and notifications, including progress information such as when their delivery is the next stop. 

 

Keep deliveries on track when plans change

GenetiQ helps teams manage planned delivery activity alongside exceptions, giving operations a clearer view of what is scheduled, what still needs attention and where changes may affect the customer. 

See what needs attention

Identify unplanned deliveries, outstanding journeys and transport exceptions before they cause disruption.

Coordinate drivers and vehicles

Keep driver and vehicle information visible so teams can make more informed dispatch decisions.

Respond to changes faster

Give operations teams the information they need to adjust delivery plans when priorities or requirements change.

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See how GenetiQ helps keep deliveries on track

See how dispatch, journey planning, drivers, vehicles and delivery activity can stay connected in one ERP workflow. 

Frequently asked questions

How does GenetiQ support delivery and dispatch planning?  GenetiQ helps operations teams manage delivery and dispatch activity within the same ERP workflow as customer orders. This gives teams better visibility of what needs to be delivered, when it is due and what resources are available. 
Can GenetiQ manage drivers and vehicles? Yes. GenetiQ supports driver and vehicle management so transport teams can plan delivery activity using the appropriate resources and keep operational information connected to the wider delivery workflow. 
Can GenetiQ help manage delivery exceptions?

Yes. GenetiQ can help teams identify unplanned deliveries, outstanding journeys and other transport exceptions that need attention, making it easier to respond before they disrupt the schedule. 

Can GenetiQ support inter-branch transfers?

Yes. Inter-branch inventory movements can be coordinated alongside wider transport activity, helping teams plan transfers as part of their delivery operations.

Can customers receive delivery updates?

Yes. GenetiQ supports customer delivery notifications, helping businesses keep customers informed as delivery activity progresses.