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Epicor BisTrack alternative for LBM businesses

If you're currently using Epicor BisTrack - or actively researching alternatives - you’re not alone. Across the industry, more LBM companies are starting to re-evaluate whether their current ERP is still the right fit for where they’re heading next.

 

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Why LBM businesses are exploring alternatives to BisTrack

Many established systems, including Epicor BisTrack, were originally built for a different era of the industry. While they continue to support core operations, the direction of these platforms is evolving.

In many cases, vendors are shifting investment away from on-premise systems and focusing future development on cloud-based platforms. This means that, over time, innovation, new features, and long-term product roadmaps are increasingly tied to those newer environments.

For LBM businesses currently using on-premise systems, this often creates a clear decision point:

  • Continue with your current system, with more limited future development
  • Or take the opportunity to evaluate alternative platforms built for today’s needs

For LBM dealers in particular, this decision is becoming more important as operational complexity grows.

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Where you go from here is up to you

Talk through what’s possible

Managing inventory across yards, handling pricing variations, coordinating deliveries, and maintaining real-time visibility across locations puts pressure on systems that weren’t designed with modern flexibility in mind.

At the same time, expectations have changed:

  • Faster performance
  • Better usability
  • Seamless integrations
  • More responsive support

It’s not just about keeping the system running - it’s about enabling the business to move forward.

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What to look for in an Epicor BisTrack alternative

Here are some of the key areas LBM businesses are focusing on:
Cloud-native architecture
(not just web access)
  • Not all “cloud” systems are created equal.
  • Some platforms offer web access layered on top of legacy architecture. Others (like GenetiQ) are built cloud-native from the ground up, designed for performance, scalability, and continuous improvement.
  
Flexibility without complexity
  • Modern ERP platforms are moving toward built-in flexibility, allowing your team to configure reports, workflows, and automations without relying on developers.
  • This reduces friction and lowers long-term cost.
  
Performance in day-to-day operations
  • In LBM environments, small delays add up.
  • Even seconds spent loading products, processing orders, or printing documents can turn into hours across teams and locations.
  
Integration across the business
  • Your ERP should act as a connected hub, not a silo - linking operations, finance, and customer data seamlessly.
  
A partner you can actually work with
  • Beyond technology, the experience of working with your ERP provider matters.
  • Many businesses are placing more value on responsive support, direct relationships, and partners who understand how their business operates.
  
It’s not just an upgrade - it’s a different approach.

Why LBM businesses are choosing GenetiQ

GenetiQ is a modern ERP platform built specifically for LBM businesses that want to move beyond the limitations of traditional systems.

Everything in one place: ERP, Financials and CRM

Many ERP systems in the LBM space rely on separate tools for financials and CRM, which can create unnecessary complexity across the business.

Multiple systems often mean:

  • Data duplication
  • Disconnected reporting
  • More integrations to manage
  • Higher overall cost and maintenance
  • A complete, real-time view of your business
  • Consistent data across sales, operations, and finance
  • Fewer systems to manage and maintain

GenetiQ takes a different approach.

It brings ERP, financials, and CRM together in a single, unified platform, giving you:

For many LBM businesses, seeing everything in one place is a genuine step forward - simplifying processes while improving visibility and control.

A true cloud-native ERP, built for today

GenetiQ is built from the ground up as a cloud-native platform, combining modern technology with over 30 years of industry experience.

That means:

  • Faster performance
  • Continuous updates and improvements
  • A system designed to scale with your business
A genuinely human, partner-led approach

One of the biggest differences our customers notice isn’t just the software - it’s the experience.

At GenetiQ, we take a human, partnership-driven approach, where:

  • You work with real people who understand LBM
  • Support is responsive and accessible
  • Your success is treated as a shared goal
A modern alternative for LBM businesses

For LBM businesses, the demands on ERP systems are only increasing.

As operations grow more complex, the need for:

  • Real-time visibility
  • Seamless integration
  • Scalable infrastructure

becomes critical.

While systems like Epicor BisTrack continue to support many businesses, others are choosing to move toward platforms that offer greater flexibility, performance, and a more modern foundation.

Flexibility that puts you in control

GenetiQ is designed to give your team control over how the system works.

You can:

  • Build and customise reports
  • Set up automations
  • Adjust workflows and processes
  • Faster execution
  • Lower ongoing costs

…without needing a developer for every change.

The result:

A system that adapts to your business - not the other way around

See GenetiQ in Action

If you’re exploring alternatives to Epicor BisTrack, the best way to understand the difference is to see it for yourself.

Watch a short walkthrough

Ready to see what GenetiQ can do for you?