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Merchant →

Manage your trade counter, ecommerce, remote teams, CRM, multi-branch and mobile warehouse.

Wholesale and Distribution →

Manage stock control, multiple warehouses, multiple branches and online sales.

Retail →

Inventory management, business intelligence, order processing, CRM, EPOS, ecommerce and financials.

We cater to diverse industries. If your sector isn't listed above, contact our experts to explore potential compatibility.    Are we a good fit →

GenetiQ logo
GenetiQ ERP Laptop and iPad

One ERP platform, available through your browser or desktop application 
with industry-leading personalisation and flexibility.

Explore GenetiQ
GenetiQ_XLine_Primary
GenetiQ Xline
Business management software
designed for smaller businesses.
Explore GenetiQ Xline

Not sure which GenetiQ product is right for your business?  Compare GenetiQ solutions →

Merchant

ERP software
for merchants

Connect trade counter sales, stock, purchasing, finance and branch operations with merchant software built around the way your business works.
Let's talk!

Merchant software built around how you actually operate

GenetiQ brings inventory, purchasing, warehouse operations, trade counter sales, finance and customer information together in one connected ERP platform for merchants. Whether you operate one branch or a growing network, your teams can work from consistent information across the business.

Speak to our experts
Merchant platform
30+ Year experience
 
3.94k Companies served
 
310+ Dedicated employees
 

Merchant sectors we support

TOUCH
bullet-arrow Builders merchants
Builders merchants Work smarter and achieve more with software tailored for your industry since 1992.Learn more
TOUCH
bullet-arrow Plumbing and heating
Plumbing and heating Find products quicker, process orders faster and offer accurate, on-the-spot responses to customer queries.Learn more
TOUCH
bullet-arrow HVAC
HVAC Find products quicker, process orders faster and offer accurate, on-the-spot responses to customer queries.Learn more
TOUCH
bullet-arrow Timber merchants
Timber merchants Effortlessly handle various timber types and manage works orders, delivery schedules and your fleet.Learn more
TOUCH
bullet-arrow Electrical and lighting
Electrical and lighting Handle complex rebate structures, retain margins, manage rising prices and integrate your ecommerce site.Learn more
TOUCH
bullet-arrow Tiles, bathroom and kitchen
Tiles, bathroom and kitchen Integrate with design packages and manage product catalogues, specials and batch tracking.Learn more

What our clients say about us

 
 

Manage inventory, purchasing and warehouse operations in one ERP system

Merchant-Workflow-1
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Key highlights for your supply chain team:

  • Annual, rolling, partial or ABC stocktakes
  • Aged stock management
  • Mobile POD and signature capture
  • Multi-branch/warehouse management
  • Inter-branch and stock bin
  • Transfers/adjustments
  • Mobile warehouse (MWS)
  • Assembly builds
  • Automatic allocation
  • Batch/serial no. tracking
  • Replenishment paths
  • Intelligent picking note creator

Key highlights for your procurement team:

  • Rebate management
  • Shipping lists
  • Import costings
  • Matrix products
  • Predictive stock management
  • Automated replenishment and rules
  • Container management
  • Enforce stock controls rules 24/7
  • Integrated BI and reporting tool
  • Timber and tile product management
  • SRM – Supplier relationship management

Key highlights for your trade counter:

  • Integrated rebate management
  • Customer price lists
  • Intuitive, modern order entry screens
  • User based margin controls
  • Signature capture
  • Alternate and complementary products
  • Back to back ordering
  • Fast global search
  • Touch screen facility
  • Fully integrated
  • Z reads
  • In-line returns
  • Quantity breaks

Learn more about Trade Counter

Key highlights for your management team:

  • Mobile ERP
  • Process automation and augmentation
  • Enterprise-wide BI with smart charting or export with ease to excel
  • Real-time KPIs tracked at company, role and user level
  • Manage by exception with triggered alerts, workflows, condition-based processes, exception and scheduled reporting
  • Interactive, variance and comparative data analysis
  • Drag and drop personalised KPI dashboards and interfaces
  • Drill down to appropriate levels of detail, as required
  • Manage user restrictions and access capabilities using role based security policies
  • Full historical traceability throughout

Key highlights for your accounts department:

  • Real-time financial dashboards and analytics
  • Standard / customer / statutory reporting
  • Complete audit history
  • Fully integrated nominal ledger facilitates multiple entities, branches, divisions
  • General, sales & purchase ledger
  • Bank and cash management
  • Credit card integration
  • Stop/start bank rec functionality
  • Regulatory compliance e.g. MTD
  • Facilitates multi-jurisdictional accounting

Key highlights for your sales and marketing teams:

  • Sales pipeline management
  • Target marketing campaigns
  • Sales rep management
  • Centralised interactions
  • Lead nurturing
  • GDPR compliance feature
  • Reporting
  • Outlook Integration
  • Workflows
  • Mobile access to up-to-date customer, product, or business information
  • Integrated ecommerce options
  • Manage CRM interactions via our mobile app

ERP tools designed for growing merchant businesses

Everything you need to operate at your best.

Stock management
Automate order processing and enhance stock management across your branch/warehouse network.
Financials and accounting
Centralise financial reporting, management accounts, and online customer management in one solution.
Trade counter / EPOS
Fast, accurate order processing and real-time visibility of your margin and stock information.
Ecommerce integration
Customer online account management, B2B e-trade ordering, fully integrated ecommerce and online marketplace integration.
BI and reporting
Enterprise-wide, integrated business intelligence tools delivering real-time relevant data to aid decision making.
CRM and marketing
Effectively manage your customers, suppliers, leads and prospects in a centralised location.
Workflow automation
Automate tasks, processes, and rules for maximum efficiency and streamline your business operations.
Mobile access
A personalised mobile tool for 24/7 access, allowing employees to view and capture real-time data.
Integration and connectivity
Effortlessly integrate and connect third-party applications to facilitate seamless data exchange.

Join industry leaders and become part of our community, which boasts a 98% retention rate. 

Over the last 30+ years, we've teamed up with over 3,900 companies globally.

 

ERP for businesses of any size

GenetiQ

GenetiQ Multiscreen for Website-1

A flexible ERP platform for merchants, wholesalers and distributors that brings core business operations together in one connected system.

GenetiQ is available through our cloud-native browser application or desktop application, giving you the flexibility to choose the approach that best suits your business.

Explore GenetiQ →
For smaller businesses

GenetiQ Xline

Xline with MWS 2

Business management software designed for smaller businesses that need a practical way to manage their core operations as they grow.

Explore GenetiQ Xline →
FAQs

Your questions answered

What is merchant ERP software?

Merchant ERP software helps wholesalers, distributors, and merchants manage purchasing, inventory, sales, warehouse operations, finance, and customer service in one system.
What types of merchants use GenetiQ?

GenetiQ supports plumbing merchants, electrical wholesalers, builders merchants, timber suppliers, HVAC distributors, and specialist trade suppliers.
Can GenetiQ integrate with warehouse systems?

Yes. GenetiQ integrates with warehouse management, barcode scanning, ecommerce platforms, CRM systems, and finance tools.
Is GenetiQ suitable for multi-branch merchants?

Yes. GenetiQ supports multi-site operations, centralised stock visibility, branch transfers, and consolidated reporting.
How does ERP improve stock control for merchants?

ERP improves stock accuracy, forecasting, supplier purchasing, replenishment automation, and warehouse visibility.
What makes GenetiQ different from other ERP systems?

GenetiQ combines industry-specific functionality, cloud flexibility, scalable architecture, and sector expertise tailored for merchants and distributors.

Not sure which solution fits best?

See a side-by-side solution comparison.
Compare solutions →