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Merchant →

Manage your trade counter, ecommerce, remote teams, CRM, multi-branch and mobile warehouse.

Wholesale and Distribution →

Manage stock control, multiple warehouses, multiple branches and online sales.

Retail →

Inventory management, business intelligence, order processing, CRM, EPOS, ecommerce and financials.

We cater to diverse industries. If your sector isn't listed above, contact our experts to explore potential compatibility.    Are we a good fit →

GenetiQ logo
GenetiQ ERP Laptop and iPad

One ERP platform, available through your browser or desktop application 
with industry-leading personalisation and flexibility.

Explore GenetiQ
GenetiQ_XLine_Primary
GenetiQ Xline
Business management software
designed for smaller businesses.
Explore GenetiQ Xline

Not sure which GenetiQ product is right for your business?  Compare GenetiQ solutions →


Which business challenges are you trying to solve?
 

Stock and inventory management

Gain real-time visibility and control
across locations and product levels.

Related features:
 Warehouse management | Point of sale | Mobile access

 

Customisation and personalisation

Adapt GenetiQ around your workflows, roles
and business processes.

Related features:
 Workflow automation | Mobile access | CRM and marketing

 

Business intelligence and reporting

Turn live data into clearer decisions with
dashboards and flexible reporting.

Related features:
 BI and reporting | Financials and accounting

 

Sales and order management

Streamline quotes, orders and fulfilment
from counter to delivery.

Related features:
 Point of sale | CRM and marketing | Inventory management

 

Integration and connectivity

Connect your systems, streamline data,
and eliminate manual processes.

Related features:
 Workflow automation | Cliqx ecommerce | Clover payments

 

Financial management

Manage finances, control margins, and
ensure accuracy with confidence.

Related features:
 Financials and accounting | BI and reporting

Explore all business challenges
See how connected ERP can help improve operations →

Talk to an expert
Get personalised guidance for your business →

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Trade counter and point of sale

Serve customers faster without disconnecting the counter from the business

Handle cash and credit sales, quotations, collections, deliveries and returns from one trade-counter workspace, with stock, pricing, margin and fulfilment connected to the wider GenetiQ process. 

See how GenetiQ works
GenetiQ Point of Sale Control Desk showing trade counter transactions and cash management workflows.
Faster counter transactions
 
Stock and margin visibility
 
Connected fulfilment and finance
 

Keep the counter moving without losing visibility of the wider order

Trade counter teams need to serve customers quickly while still getting stock, pricing, payment and fulfilment right. When the counter runs separately from sales, stock or finance, staff can end up rekeying information, checking multiple systems or handing work off manually.

GenetiQ connects counter transactions with customer pricing, stock visibility, fulfilment, purchasing and finance, helping teams keep the customer interaction fast while the wider order continues through one connected ERP process.

Serve cash and credit customers in one workflow Handle different customer types and transaction routes from the same trade-counter environment.  
Keep stock, price and
margin in context See the commercial and stock information needed while building the transaction.  
Move fulfilment on
without rekeying Connect counter sales to collection, delivery, purchasing, invoicing and downstream finance activity.   
A connected workflow

Connect the trade counter transaction from enquiry to fulfilment

GenetiQ keeps the customer-facing counter transaction connected to the wider sales, stock and finance process, so teams can move from enquiry through payment or fulfilment without re-entering the same information in separate systems. 
1
Customer identified

Select a cash or credit customer and capture the relevant transaction details.
2
Products added

Search for products, add quantities and work with the pricing, discount, stock and margin information available during the transaction.
3
Transaction route selected

Choose whether the sale becomes a quotation, immediate collection, collection later, delivery or supplier-direct order.
4
Payment or account charge handled

Take payment using the configured payment methods or charge the transaction to a credit customer account.
5
Fulfilment continues

Where needed, the order moves into picking, collection, delivery or linked purchasing workflows.
6
Returns or follow-up managed

Process common returns, price-credit requests or customer queries through the relevant connected workflows.

Keep trade counter activity visible in one place

The Point of Sale Control Desk gives counter teams quick access to transactions, returns, customer queries and cash-drawer activity, while keeping delivery, pickup, direct orders, quotations and credit requests visible through connected workflows.

Point of Sale Control Desk in GenetiQ showing trade counter transactions, cash-drawer management, delivery and pickup orders, returns, quotations and customer workflows.

Give counter teams the tools they need to serve customers and keep work moving

GenetiQ brings sales, payments, collections, returns and customer-service activity into one connected trade counter workspace, helping teams handle the immediate transaction while keeping follow-up and fulfilment visible. 

 

Cash and credit sales

Serve both cash and credit customers from the same Point of Sale environment, with transactions feeding into the appropriate payment or Accounts Receivable process.

Collections and deliveries

Handle immediate collection, collection later and delivered orders from the counter, with fulfilment continuing into the relevant stock and delivery workflows.

Returns and credits

Process stock returns, refunds and price-credit requests through connected return and credit workflows.

Cash drawer management

Manage floats, additions, withdrawals, transfers, Z-reads and reconciliation through controlled cash-drawer workflows.

Keep trade counter activity connected to the rest of the business

Counter transactions often continue beyond the point of sale. GenetiQ connects trade counter activity with sales, stock, purchasing, delivery and finance workflows so teams can keep the customer interaction moving without losing the operational context behind it. 

Stock and inventory management

Connect counter sales with stock availability, picking, collection and dispatch activity across the wider inventory process.

Explore stock and inventory management

 
Sales and order
processing

Keep quotations, sales orders, customer queries and fulfilment activity connected when a counter transaction needs wider sales follow-up.

Explore sales & order processing

 
Credit control and
accounts receivable

Keep credit customer transactions connected to invoicing, receipts and downstream account activity.

Explore credit control and accounts receivable  
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Turn faster counter service into smoother operational flow

 

By connecting trade counter transactions with stock, fulfilment and finance, GenetiQ helps teams serve customers efficiently while reducing the need for duplicate entry and disconnected follow-up.

Faster customer service

Give counter teams quick access to the information and actions they need to process sales, quotes, collections and returns.

Fewer manual hand-offs

Keep the transaction connected as it moves into picking, delivery, purchasing, invoicing or Accounts Receivable.

Better cash control

Use structured cash-drawer, Z-read and reconciliation processes to keep takings visible and controlled.

More consistent counter decisions

Keep pricing, stock and margin information in context while the transaction is being built.

Give counter teams more confidence at the point of sale

GenetiQ helps trade counter teams serve customers with stock, pricing, margin, fulfilment and payment activity connected to the wider ERP process. That gives staff clearer information at the counter and reduces the need to rely on separate systems or manual follow-up. 

"It’s given great confidence to our people because they have all the information they need right there in front of them. The pricing is there, the margin information is there... The customer rings in and they’ll have the information in 2 minutes.”
Eurosales
Euro SalesIreland

“It meant we were able to have contactless payments, gift cards sold through it, look up stock live from till point.”

 

Bakers and Larners
Bakers and Larners
“We can see at an instant stocks in each of the branches, so if somebody hasn’t got what the customer is looking for we can tell them, ‘you can take a trip across there’ or ‘we will have it for you in a couple of hours or the next morning’. Access to that information by all sales staff has been really helpful.”
Eurosales
Euro SalesIreland
“Accessing what we need will be so much faster than before. The ability to customise views so staff don't see irrelevant clutter is extremely important.”
Coomers Timber and Building Supplies
Charlie Stuart, Operations ManagerCoomers Timber & Building Supplies
GenetiQ solutions

Trade counter and point of sale in GenetiQ

Trade counter and point of sale sits within the wider GenetiQ platform, connecting customer transactions with stock, pricing, fulfilment, purchasing and finance.

For businesses serving walk-in and account customers from trade counters or branch stores, GenetiQ provides a connected sales workspace for cash and credit transactions, quotations, collections, deliveries, returns and cash-drawer activity, while the wider ERP process continues behind the counter.

For businesses of any size

GenetiQ

GenetiQ Multiscreen for Website-1

A flexible ERP platform for merchants, wholesalers and distributors that brings core business operations together in one connected system.

Where the access method matters, GenetiQ is available through a browser application or desktop application. Both are part of the same GenetiQ platform.

Explore GenetiQ →
For smaller businesses

GenetiQ Xline

Xline with MWS 2

GenetiQ Xline is a separate business management solution designed for smaller businesses with less complex requirements.

Explore GenetiQ Xline →

Frequently asked questions

What is trade counter and point of sale software? Trade counter and point of sale software helps businesses process customer transactions at a physical counter, including cash and credit sales, quotations, collections, deliveries, returns and payments. In GenetiQ, these transactions connect with stock, fulfilment, purchasing and finance rather than operating as a separate till system. 
Can GenetiQ handle both cash and credit customers? Yes. GenetiQ supports both cash and credit customer transactions at the trade counter. Cash customers can pay using configured receipt types, while credit customer transactions can continue into Accounts Receivable for billing and account management. 
Can trade counter staff see stock and margin while processing a sale?

Yes. GenetiQ provides real-time visibility of stock and margin information during point-of-sale order processing, helping counter teams make more informed selling decisions. 
Can GenetiQ support collection, delivery and supplier-direct orders?

Yes. Counter transactions can support immediate collection, collection later, delivery and direct or drop-ship fulfilment. Where further fulfilment is needed, the transaction continues into the relevant stock, purchasing or delivery workflow. 
Can GenetiQ manage returns and refunds at the trade counter?

Yes. GenetiQ supports stock returns, refunds and price-credit requests, with more complex cases able to continue through controlled returns and credit workflows. 

Ready to make trade counter sales more connected?

See how GenetiQ can help your teams handle cash and credit sales, quotations, collections, deliveries, returns and cash-drawer activity while keeping the wider sales, stock and finance process connected.

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