Solve the challenges
holding your business back
Disconnected systems, unreliable information and manual processes
can make even simple tasks harder than they should be.
Explore the operational challenges GenetiQ helps merchants, wholesalers,
distributors and retailers solve across their business.
When your systems create more work than they remove
As your business grows, everyday processes become more connected and more complex. A problem in one area can quickly affect stock, sales, customer service, finance and decision-making across the wider business.
Your teams may spend time:
- checking information across different systems;
- repeating data entry;
- correcting avoidable errors;
- chasing updates from other departments;
- working around processes that no longer fit;
- relying on spreadsheets to fill gaps.
GenetiQ brings your core operations together, helping your people work with clearer information, more consistent processes and fewer unnecessary steps.

What business challenges can ERP software solve?
What is getting in the way?
Choose the issue that sounds most familiar to explore the most relevant challenge.
Stock information differs between branches, warehouses, sales channels or spreadsheets.
Teams spend too much time finding products, checking prices, confirming availability or passing information between departments.
Finance teams spend too much time reconciling information, checking transactions and correcting avoidable issues.
Important reporting and operational processes sit outside the main system, creating duplicated work and uncertainty.
Information has to be rekeyed, transferred manually or checked across several platforms.
Rigid workflows and screens force teams to work around the system instead of supporting the way the business operates.
Management teams struggle to get a consistent view of branches, warehouses, departments or sales channels.
Manual handovers and disconnected systems create repetitive work and increase the risk of errors.
The same challenge can look different in every industry
Merchants, wholesalers, distributors and retailers may experience
similar problems, but the operational impact is not always the same.
Merchant
GenetiQ helps connect trade counters, branches, stock, purchasing, customer accounts and delivery operations.
Common challenges can include:
Wholesale
GenetiQ helps connect purchasing, warehousing, stock, sales, logistics and finance across the wider operation.
Common challenges can include:
Retail
GenetiQ helps connect EPOS, inventory, ecommerce, distribution and financial management.
Common challenges can include:
Not sure where your business fits?
Many businesses operate across more than one category. You may manage wholesale distribution alongside trade counters, retail branches, ecommerce or central warehousing.One connected business,
not a collection of workarounds
A problem in one area rarely stays there.
Inaccurate stock can affect purchasing, sales, warehouse activity, customer service, fulfilment, cash flow and reporting.
Disconnected processes make it harder for teams to see what is happening and respond quickly.
GenetiQ connects the operational areas that keep your business moving:
Manage enquiries, quotations, orders, customer information and pricing.
Maintain clearer visibility of products, quantities, locations and movements.
Support replenishment, supplier management and purchasing controls.
Manage receiving, put-away, picking, packing and dispatch workflows.
Connect fulfilment, collections, transport activity and customer updates.
Bring transactions, approvals, credit controls and reporting together.
Give teams access to live information, dashboards and performance measures.
What more connected operations can help you achieve
Give teams access to more consistent data across sales, stock, purchasing, finance and reporting.
Automate repeatable processes and reduce the need to re-enter or reconcile information.
Use workflows, alerts and dashboards to identify activity that needs attention.
Guide teams through agreed ways of working while allowing appropriate flexibility by role.
Help staff answer questions, process orders and provide updates with greater speed and confidence.
Build on a connected ERP platform that can adapt as your locations, teams, sales channels and requirements evolve.
How businesses are overcoming
operational challenges
Explore how merchants, wholesalers, distributors and retailers have improvedstock control, streamlined processes and gained clearer business visibility.
"We’ve gone from conducting 2 stock counts annually, to performing 10 SKU stock counts daily. This has led to enhanced stock accuracy and more streamlined recording processes for our staff."
"Being able to locate files with just a few clicks rather than digging through misfiled papers eliminates so much hassle for us. Finding an invoice and any related items takes seconds, not minutes. It just saves us so much time."
"Provides our head office team with a solution that can easily scale to support the growth we envisage. Access to real-time data via one central repository of data has given us much better control of our business."
Choose the right ERP solution for your business
The right solution depends on your business size, operational complexity,
preferred deployment model and level of personalisation required.
In the UK and Ireland, GenetiQ offers:
Xline
GenetiQ Xline (formerly Intact Xline) is a specialist ERP solution for smaller businesses looking to replace disconnected systems and manage core operations more effectively.
Cloud
GenetiQ Cloud is a modern, cloud-native ERP platform designed to support connected operations, personalisation, automation and business visibility.
On-Premise
GenetiQ On-Premise (formerly Intact iQ) is a comprehensive on-premise ERP solution for businesses with established processes and more complex operational requirements.
Still have questions?
ERP software can help businesses address disconnected systems, manual processes, unreliable information and limited visibility. By bringing areas such as sales, stock, purchasing, warehousing, finance and reporting together, ERP can reduce duplicated work and support more consistent operations.
ERP can automate repeatable tasks, guide users through agreed workflows and allow information to move between connected business areas. This can reduce data re-entry, spreadsheet dependency, manual checks and unnecessary handovers.
Yes. An ERP system can provide a connected view of stock across branches, warehouses and bins while recording purchasing, receiving, transfers, adjustments, sales and dispatch activity. The quality of the result will also depend on accurate processes, product data and system use.
Sales transactions can update stock, fulfilment and financial records within the same system. This helps teams work from more consistent information and reduces the need to transfer data manually between separate applications.
GenetiQ solutions offer different levels of personalisation and customisation. Depending on the product and edition, businesses can adapt screens, fields, workflows, alerts and integrations around their operational needs.
This depends on factors including your company size, operational complexity, technology strategy, integration requirements and preferred deployment model. The GenetiQ team can help assess your requirements and identify whether GenetiQ Cloud, GenetiQ On-premise or GenetiQ Xline is the most appropriate option.
Common signs include increasing spreadsheet use, duplicated data entry, unreliable reporting, limited integration, slow processes and software that no longer supports growth. If teams regularly work around the system rather than through it, it may be time to review your options.
Find the source of the problem
Tell us where your current systems or processes are creating friction.
Our team will help you identify the most relevant challenges, capabilities and GenetiQ solution for your business.









