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Merchant →

Manage your trade counter, ecommerce, remote teams, CRM, multi-branch and mobile warehouse.

Wholesale and Distribution →

Manage stock control, multiple warehouses, multiple branches and online sales.

Retail →

Inventory management, business intelligence, order processing, CRM, EPOS, ecommerce and financials.

We cater to diverse industries. If your sector isn't listed above, contact our experts to explore potential compatibility.    Are we a good fit →

GenetiQ logo
GenetiQ ERP Laptop and iPad

One ERP platform, available through your browser or desktop application 
with industry-leading personalisation and flexibility.

Explore GenetiQ
GenetiQ_XLine_Primary
GenetiQ Xline
Business management software
designed for smaller businesses.
Explore GenetiQ Xline

Not sure which GenetiQ product is right for your business?  Compare GenetiQ solutions →

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Solve the challenges
holding your business back

Disconnected systems, unreliable information and manual processes
can make even simple tasks harder than they should be.

Explore the operational challenges GenetiQ helps merchants, wholesalers,
distributors and retailers solve across their business.

Explore your challenges
Speak to our experts

When your systems create more work than they remove

As your business grows, everyday processes become more connected and more complex. A problem in one area can quickly affect stock, sales, customer service, finance and decision-making across the wider business.

Your teams may spend time:

  • checking information across different systems;
  • repeating data entry;
  • correcting avoidable errors;
  • chasing updates from other departments;
  • working around processes that no longer fit;
  • relying on spreadsheets to fill gaps.

GenetiQ brings your core operations together, helping your people work with clearer information, more consistent processes and fewer unnecessary steps.

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What business challenges can ERP software solve?

ERP software can help businesses reduce manual work, connect disconnected systems and improve control across stock, sales, purchasing, warehousing, finance and reporting. By bringing these areas together, teams can work from more consistent information and respond to operational issues sooner.
Your business challenges

What is getting in the way?

Choose the issue that sounds most familiar to explore the most relevant challenge.

We cannot trust our stock figures

Stock information differs between branches, warehouses, sales channels or spreadsheets.
Improve stock control
Orders take too long to process

Teams spend too much time finding products, checking prices, confirming availability or passing information between departments.
Streamline sales and orders
Month-end takes too long

Finance teams spend too much time reconciling information, checking transactions and correcting avoidable issues.
Strengthen financial control
We rely too heavily on spreadsheets

Important reporting and operational processes sit outside the main system, creating duplicated work and uncertainty.
Improve business visibility
Our systems do not talk to each other

Information has to be rekeyed, transferred manually or checked across several platforms.
Explore integration options
Our software does not fit how we work

Rigid workflows and screens force teams to work around the system instead of supporting the way the business operates.
Explore personalisation
We cannot see performance across locations

Management teams struggle to get a consistent view of branches, warehouses, departments or sales channels.
Improve business visibility
Teams keep entering the same information twice

Manual handovers and disconnected systems create repetitive work and increase the risk of errors.
Explore integration options
Made for your business

The same challenge can look different in every industry

Merchants, wholesalers, distributors and retailers may experience
similar problems, but the operational impact is not always the same.

 

Challenges affecting merchants

Merchant

GenetiQ helps connect trade counters, branches, stock, purchasing, customer accounts and delivery operations.

Common challenges can include:
Slow trade counter processes
Inconsistent stock visibility
Complex customer pricing
Limited delivery information
Difficulty protecting margin
Explore merchant ERP solutions
Challenges affecting wholesale & distributors

Wholesale

GenetiQ helps connect purchasing, warehousing, stock, sales, logistics and finance across the wider operation.

Common challenges can include:
Large, complex product ranges
Disconnected warehouses
Limited inventory visibility
Order fulfilment delays
Fragmented systems and data
Explore wholesale ERP solutions
Challenges affecting retailers

Retail

GenetiQ helps connect EPOS, inventory, ecommerce, distribution and financial management.

Common challenges can include:
Disconnected POS & ecommerce
Inconsistent stock
Central distribution complexity
Pricing and promotion control
Limited cross-location reporting
Explore retail ERP solutions

Not sure where your business fits?

Many businesses operate across more than one category. You may manage wholesale distribution alongside trade counters, retail branches, ecommerce or central warehousing.
Explore the industries we serve
Connected operations

One connected business,
not a collection of workarounds

A problem in one area rarely stays there.

Inaccurate stock can affect purchasing, sales, warehouse activity, customer service, fulfilment, cash flow and reporting.
Disconnected processes make it harder for teams to see what is happening and respond quickly.

GenetiQ connects the operational areas that keep your business moving:

Sales

Manage enquiries, quotations, orders, customer information and pricing.
Stock

Maintain clearer visibility of products, quantities, locations and movements.
Purchasing

Support replenishment, supplier management and purchasing controls.
Warehousing

Manage receiving, put-away, picking, packing and dispatch workflows.
Delivery

Connect fulfilment, collections, transport activity and customer updates.
Finance

Bring transactions, approvals, credit controls and reporting together.
Reporting

Give teams access to live information, dashboards and performance measures.
By connecting these processes, GenetiQ helps reduce duplicated work,
improve visibility and give teams greater control over day-to-day operations.

What more connected operations can help you achieve

Work with clearer information

Give teams access to more consistent data across sales, stock, purchasing, finance and reporting.
Reduce unnecessary manual work

Automate repeatable processes and reduce the need to re-enter or reconcile information.
Respond to issues sooner

Use workflows, alerts and dashboards to identify activity that needs attention.
Support more consistent processes

Guide teams through agreed ways of working while allowing appropriate flexibility by role.
Improve the customer experience

Help staff answer questions, process orders and provide updates with greater speed and confidence.
Prepare for future growth

Build on a connected ERP platform that can adapt as your locations, teams, sales channels and requirements evolve.
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How businesses are overcoming
operational challenges

Explore how merchants, wholesalers, distributors and retailers have improved
stock control, streamlined processes and gained clearer business visibility.

"We’ve gone from conducting 2 stock counts annually, to performing 10 SKU stock counts daily. This has led to enhanced stock accuracy and more streamlined recording processes for our staff."

See how STS gained greater control of stock across its business
Specialist Tiling Supplies
Sam Herd, IT ManagerSpecialist Tiling Supplies (STS)

"Being able to locate files with just a few clicks rather than digging through misfiled papers eliminates so much hassle for us. Finding an invoice and any related items takes seconds, not minutes. It just saves us so much time."

See how South Coast Building Supplies made everyday sales processes faster and easier
south coast building supplies
Tim Payne, Managing DirectorSouth Coast Building Supplies

"Provides our head office team with a solution that can easily scale to support the growth we envisage. Access to real-time data via one central repository of data has given us much better control of our business."

See how Home Store + More improved reporting and operational visibility
Home Store + More
Marcin Kantor, Business Process Improvement DirectorHome Store + More

Choose the right ERP solution for your business

The right solution depends on your business size, operational complexity,
preferred deployment model and level of personalisation required.


In the UK and Ireland, GenetiQ offers:

GenetiQ
Xline

GenetiQ Xline (formerly Intact Xline) is a specialist ERP solution for smaller businesses looking to replace disconnected systems and manage core operations more effectively.

GenetiQ Xline
Desktop platform
Affordable and intuitive
Quick and easy to implement
Easy to learn and use
Out of the box solution
Recommended for most businesses

GenetiQ browser app

The GenetiQ browser app is a modern, cloud-native ERP platform designed to support connected operations, personalisation, automation and business visibility.

GenetiQ Cloud
Browser-based platform
Fast and easy to use
World-class security
Automations built-in 
Business intelligence built-in
REST API
AI ready
Scales with you

GenetiQ desktop app

The GenetiQ desktop app (formerly Intact iQ) is a comprehensive on-premise ERP solution for businesses with established processes and more complex operational requirements.

GenetiQ On-Premise
Desktop platform
Advanced flexibility and personalisation
Fully customisable
REST API
Scalable for growth
Suitable for businesses requiring on-premise installation
FAQs

Still have questions?

What business challenges can ERP software solve?

ERP software can help businesses address disconnected systems, manual processes, unreliable information and limited visibility. By bringing areas such as sales, stock, purchasing, warehousing, finance and reporting together, ERP can reduce duplicated work and support more consistent operations.
How can ERP reduce manual processes?

ERP can automate repeatable tasks, guide users through agreed workflows and allow information to move between connected business areas. This can reduce data re-entry, spreadsheet dependency, manual checks and unnecessary handovers.
Can ERP improve stock accuracy across multiple locations?

Yes. An ERP system can provide a connected view of stock across branches, warehouses and bins while recording purchasing, receiving, transfers, adjustments, sales and dispatch activity. The quality of the result will also depend on accurate processes, product data and system use.
How does ERP connect sales, stock and finance?

Sales transactions can update stock, fulfilment and financial records within the same system. This helps teams work from more consistent information and reduces the need to transfer data manually between separate applications.
Can GenetiQ integrate with our existing systems? GenetiQ supports integration options for areas such as ecommerce, payments, electronic data interchange and third-party applications. GenetiQ also offers REST API tools for tailored connections, depending on the product edition and project requirements.
Can GenetiQ be adapted to our business processes?

GenetiQ solutions offer different levels of personalisation and customisation. Depending on the product and edition, businesses can adapt screens, fields, workflows, alerts and integrations around their operational needs.
Which GenetiQ product is right for our business?

This depends on factors including your company size, operational complexity, technology strategy, integration requirements and preferred deployment model. The GenetiQ team can help assess your requirements and identify whether that's GenetiQ browser or desktop app, or GenetiQ Xline is the most appropriate option.
How do we know whether it is time to replace our current system?

Common signs include increasing spreadsheet use, duplicated data entry, unreliable reporting, limited integration, slow processes and software that no longer supports growth. If teams regularly work around the system rather than through it, it may be time to review your options.

Find the source of the problem

Tell us where your current systems or processes are creating friction.

Our team will help you identify the most relevant challenges, capabilities and GenetiQ solution for your business.

Speak to us
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