Business software
for complex retailers
GenetiQ offers robust yet flexible end-to-end retail software solutions that will unify your business, increase productivity and help you exceed customer expectations.
From inventory management to business intelligence, order processing, CRM, EPOS, e-commerce solutions, financials and much more; manage your entire business in one solution.
Sectors we serve
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Central distribution
Central distribution
Ensure timely availability and replenishment with real-time stock visibility across your warehouse and branch network.Read more
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DIY and agri stores
DIY and agri stores
Ensure streamlined operations, managing quotes, orders, deliveries, and collections seamlesslyRead more
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Homewares and value stores
Homewares and value stores
Streamline and automate your operations and improve the flow of real-time information across your business.Read more
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Agri co-operatives
Agri co-operatives
Experience efficient batch and serial tracking for animal feeds and medicines, integrated with trade counter and stock management.Read more
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Furniture and fittings
Furniture and fittings
Optimally manage your entire head office, branch network and online store/s via one fully integrated system.Read more
Retail software that works on every level
1
Supply Chain
2
Procurement
3
Retail / Trade Counter
4
Management Team
5
Financials & Accounting
6
Sales & Marketing
- 01 Supply chain
- 02 Procurement
- 03 Retail / trade counter
- 04 Management team
- 05 Financials and accounting
- 06 Sales and marketing
Key highlights for your supply chain team:
- Annual, rolling, partial or ABC stock takes
- Aged stock management
- Mobile POD and signature capture
- Multi-branch/warehouse management
- Inter-branch and bin transfers/adjustments
- Mobile warehouse (MWS)
- Assembly builds and kits
- Real-time POS feed
- Batch/serial number tracking
- Replenishment rule automation
- Intelligent picking note creator
- Facilitates click and click-and-collect orders
Key highlights for your procurement team:
- Rebate management
- Shipping lists and container management
- Import costings
- Matrix products - stock by size
- Predictive stock management
- Replenishment rules and automation
- Enforce stock control rules 24/7
- Integrated BI and reporting tool
- Timber and tile product management
- SRM – supplier relationship management
Key highlights for your retail/trade counter teams:
- Intuitive, modern order entry screens
- Alternate and complementary products
- Fast global search
- Touch screen facility
- Integrated rebate management
- Customer price-lists
- User-based margin controls
- Signature capture
- Back-to-back ordering
- Fully integrated online solution
- Z Reads
- In-line returns
- Quantity breaks
Key highlights for the management team:
- Mobile ERP
- Process automation and augmentation
- BI with Smart Charting or export to Excel
- KPIs tracked at company, role and user level
- Manage by exception with triggered alerts, workflows, condition-based processes, exception and scheduled reporting
- Interactive, variance and comparative data
- Drag and drop personalised KPI dashboards
- Drill down in detail, as required
- Manage user restrictions and access capabilities using role-based security policies
- Full historical traceability throughout
- Complete online and offline customer history
Key highlights for your accounts department:
- Real-time dashboards, reports and analytics
- Full suite of financial reports
- Facilitates multi-jurisdictional accounting
- Credit control and credit requests
- Fully integrated nominal ledger facilitates multiple entities, branches, divisions
- Balance sheet, P&L and trial balance
- General, sales and purchase ledger
- Bank, VAT and cash management
- Credit card integration
- Stop/start bank rec functionality
- Regulatory and statutory compliance e.g. MTD
- Fixed asset register
- Integrated management accounts
- Foreign currency and revaluation
- Journals, accruals and prepayments
Key highlights for your sales and marketing teams:
- Sales pipeline management
- Target marketing campaigns
- Sales rep management
- Centralised interactions
- Lead nurturing
- GDPR compliance feature
- Advanced reporting and integrated BI
- Outlook integration
- Workflows
- Mobile access to up-to-date customer, product or business information
- Integrated ecommerce options
- Manage CRM interactions via our mobile app
Your future. One solution.
Everything you need to operate at your best.
Stock management
Automate order processing and enhance stock management across your branch/warehouse network.
Financials and accounting
Centralise financial reporting, management accounts, and online customer management in one solution.
Trade counter / EPOS
Fast, accurate order processing and real-time visibility of your margin and stock information.
Ecommerce integration
Customer online account management, B2B e-trade ordering, fully integrated ecommerce and online marketplace integration.
BI and reporting
Enterprise-wide, integrated business intelligence tools delivering real-time relevant data to aid decision making.
CRM and marketing
Effectively manage your customers, suppliers, leads and prospects in a centralised location.
Workflow automation
Automate tasks, processes, and rules for maximum efficiency and streamline your business operations.
Mobile access
A personalised mobile tool for 24/7 access, allowing employees to view and capture real-time data.
Integration and connectivity
Effortlessly integrate and connect third-party applications to facilitate seamless data exchange.
Join industry leaders and become part of our community, which boasts a 98% retention rate.
Over the last 32 years, we've teamed up with over 1,700 companies, globally.

Perfect-fit solutions for companies of all sizes.
Choose from three purpose-built options to find the perfect fit for your business.
Recommended for most businesses


Browser-based platform
Fast and easy to use
World-class security
Automations built-in
Business intelligence built-in
REST API
AI ready
Scales with you


Desktop platform
Affordable and intuitive
Quick and easy to implement
Easy to learn and use
Out of the box solution










