Why choose GenetiQ? →
Plumbing and heating
merchant software
Scale and diversify your plumbing or heating business with GenetiQ.
Tailored software
for plumbing and heating
With decades of experience working closely with plumbing and heating merchants, we've gained valuable insights into your sector's demands. Our tailored software solutions simplify everything for you - from quick product searches to seamless order processing and ways to optimise your margins.
Plus, our platforms let you check stock levels instantly, address customer enquiries promptly, and expand effortlessly with integrated tools and insights.
Join industry leaders and become part of our community, which boasts a 98% retention rate.
Over the last 32 years, we've teamed up with over 1,700 companies, globally.
One end-to-end platform that works on every level
Our software offers a complete view of your business. It extends seamlessly to mobile, connecting and supporting all aspects of your business—in-store, online, or across multiple branches—with features tailored to your industry.
1
Supply Chain
2
Procurement
3
Trade Counter / EPOS
4
Management Team
5
Financials & Accounting
6
Sales & Marketing
Your Future. One Solution.
Everything you need to operate at your best.
Stock management
Automate order processing and enhance stock management across your branch or warehouse network.
Financials and accounting
Centralise financial reporting, management accounts, and online customer management in one solution.
Trade counter or EPOS
Fast, accurate order processing and real-time visibility of your margin & stock information.
Ecommerce integration
Customer online account management, B2B e-trade ordering, fully integrated ecommerce & online marketplace integration.
BI and reporting
Enterprise-wide, integrated business intelligence tools delivering real-time relevant data to aid decision making.
CRM and marketing
Effectively manage your customers, suppliers, leads & prospects in a centralised location.
Workflow automation
Automate tasks, processes, and rules for maximum efficiency and streamline your business operations - GenetiQ On-Premise only.
Mobile access
A personalised mobile tool for 24/7 access, allowing employees to view and capture real-time data.
Integration and connectivity
Effortlessly integrate and connect third-party applications to facilitate seamless data exchange.
Perfect-fit solutions for companies of all sizes.
Choose from three purpose-built options to find the perfect fit for your business.
Recommended for most businesses
Browser-based platform
Fast and easy to use
World-class security
Automations built-in
Business intelligence built-in
REST API
AI ready
Scales with you
Desktop platform
Affordable and intuitive
Quick and easy to implement
Easy to learn and use
Out of the box solution
Desktop platform
Advanced flexibility and personalisation
Fully customisable
REST API
Scalable for growth
Suitable for businesses requiring on-premise installation
“GenetiQ is undoubtedly the perfect fit for our business & we’re genuinely excited to be working with a group of motivated individuals who share our goal of continually improving & enhancing what we do.”
Joe Tipper, DirectorTippers
“It is a very comprehensive system with a huge amount of compelling industry-specific features as standard but what stood out for me was the flexibility of the system and how it could accommodate distinct or challenging business processes.”
Gordon Rothwell, Managing DirectorJames Hargreaves Ltd