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Catherine Cane16 Jan 2024, 16:58:001 min read

Just a minute with Amanda Black

 

Just a Minute with... Amanda Black

Untitled design (28)Name:  Amanda Black 

Job Title:  Software Support Manager 

Background: I graduated with a degree in accounting, followed by post-graduate studies in Information Management whilst working in different roles within local authority departments.  I trained as a Business ERP Consultant in the Netherlands with Baan, and then worked on several long-term projects throughout Europe and the UK.  I spent a couple of years in the accounts department at Halfords Headquarters before returning to consultancy for Sage.  Consultancy and motherhood was a difficult mix, so that’s when I moved to Support, providing remote assistance for Sage business users.  In 2010 I joined Blue Rock Systems as a homeworker, supporting Intact products.  In 2017, I became Software Support Manager for Intact and have been in this role ever since.  

First app checked in the morning? News, every day.  

What is your favourite travel location? Luxor, Egypt.  

Are you a coffee or tea person? Tea at home...coffee when out! 

What three items would you take to a deserted island? Probably three books.  

What do you love about the job? Without a doubt it’s the people I work with, plus the fact that every day is a “school day”!  

 

 

 

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Catherine Cane
I joined the marketing team in October 2023. I studied English Language and Literature at the University of Liverpool, then completed a Master's degree in Creative and Critical Writing. At GenetiQ, I write blog articles, news items, and press releases, look after our customer newsletter, and manage our social media channels. The best part of my job is interviewing colleagues and customers to gather insights for content - the people at GenetiQ make my day-to-day so much brighter. Outside of work, you'll find me training for my Hyrox competition, exploring markets in London with friends, or abroad!