Finding an ERP vendor and implementing a customised ERP solution in your business is not always straightforward.
Avoiding the Seven Stages of ERP Grief
Avoiding the right ERP vendor, and the right ERP implementation partner, can lead to ERP grief!
It’s natural to worry how all that investment will pay off. But you can avoid going through the seven stages of ERP grief by choosing the right ERP solution and ERP partner.
1. Shock
“I can’t believe how bad this is.”
New ERP system? Change is scary! Maybe it’s not what you expected or the implementation didn’t go as planned.
2. Denial
“This can’t be happening to me.”
It’s common to assume it’s your fault or that the problems will go away. But without the right ERP solution or partner, they won’t.
3. Frustration
“Why is this happening?”
Manual workarounds. Over-budget. Delays. Everyone is getting frustrated with your ERP system and it’s hard to know where to turn.
4. Anger/Blame
“It’s their fault!”
Fingers start pointing. You blame the ERP vendor. They blame your team. You blame yourself for choosing them.
5. Reflection
“Where did it all go wrong?”
You begin to reflect on the decisions made. You realise the ERP solution or implementation partner were not the right fit.
6. Working through
“Maybe we can get through this.”
With the right partner, there’s light at the end of the tunnel. A roadmap to success is created and a successful outcome is in sight.
7. Acceptance
“We’ve got this.”
ERP systems are complex and take time. But with the right partner, your business is now in a much better place.
Need a better ERP implementation? Speak with one of our team today!
Fiona McGuinness
I write for business owners and teams who want practical answers to everyday challenges. By interviewing our sales team and customer-facing colleagues, I share the insights already helping our customers succeed - turning them into blogs, guides, and stories you can benefit from too. After 17 years at GenetiQ, I’ve learned the most valuable content cuts through the buzzwords and delivers clear solutions that make a real difference.